Cyber Security

A cyber attack happens every 39 seconds on average, and costs businesses $600 billion dollars annually. How can you protect yourself personally and professionally?

Sheldon Wolf - Cyber-Security Expert

April 27: 9 am
April 28: 9 am

Sheldon has a Master of Management and a Bachelor of Science in Accounting and Business Administration with experience in accounting, auditing, budget management, leadership, strategic planning, consulting, and program development. Professional experience included working with the state government as the Health IT Director for the North Dakota IT Department, the private insurance industry, a large multi-state corporation and a healthcare consulting firm.   Currently,  he is the owner/agent of the Sheldon Wolf Insurance Agency.

• Overview of cyber security risks.

• Cyber-attack mitigation strategies.

• Cyber-attack reporting.

• Cyber insurance coverage.

• Cyber insurance optional items

Andy Beck - IAFC’s Near Miss Instructor

April 27: 11 am
April 28: 11 am

Andrew Beck has been a member of the program staff for the IAFC’s Firefighter Near Miss Reporting System since 2015 as an instructor, reviewer and subject-matter expert. Beck started his fire service career in 2002 with the U.S. Fish and Wildlife Service, working in wildland fire operations. He then worked in wildland fire for the U.S. Forest Service from 2003 to 2006, when he transitioned to structural fire with the Mandan City (ND) Fire Department. He is currently the training officer, managing department training programs and live-burn operations. Beck teaches thermal imaging at various regional fire schools and is a live-fire instructor for the state firefighter’s association.

First on Scene

What do first responders experience when they arrive at a fire? How do they successfully save structures engulfed in flames, and what challenges do they face?

Client Retention

Brent Bowthorpe - Client Retention and Consulting Expert

Brent grew up around construction and home building. He spent much of his childhood on construction sites watching homes progress through the phases of construction. He has now been in the restoration industry for 30 years.

Recently, Brent has focused his energies in teaching and consulting.  He is an innovator and creator.  If there is a better and easier way for your business to prosper; Brent will find it and use it to make your business run at its highest level.

April 27: 2 pm
April 28: 2 pm

How do you keep the conversation going after the sale? Are there certain ways to connect without being pushy?

Acquiring a new customer costs up to five times more than retaining an existing one.

Don’t miss your opportunity to grow your knowledge in the industry you serve.