Contents handling, cleaning and storage
Arrow’s full-service contents division handles non-structural items from start to finish. We will load them out of the building, transport, clean and store the items until the structure is repaired and ready to receive them. Our industry-specific software allows for a fully documented process so insurance adjusters and homeowners alike can track progress and see which items were deemed non-salvageable.
Packout and pack-in of contents
Contents are carefully documented and packed from the job site. Once brought to our facility they are labelled and stored in crates until they can be cleaned (if needed). They stay here until the home or business is repaired and ready, then they are unloaded and packed back to the job site where they can be unloaded or even unpacked and placed in their original positions. Non-salvageable items are documented and held for verification before being replaced or disposed of.
Contents cleaning and restoration
Contents from mold or fire jobs typically require thorough cleaning. Items damaged beyond repair are documented and priced for replacement. In this facility we do soot, fire, mold and other cleaning including laundry. There is even an Ozone room to fully remove odors. Laundry is done in a computer controlled commercial Esporta machine with specialized chemicals to address the unique needs of our clients. We are also able to clean furniture, upholstery and area rugs and provide for additional restoration of damaged books, art and electronics.
Secure climate-controlled storage
Contents crates and furniture are stored in a secure (gated and badge-access) climate controlled facility until they are ready to be returned to the customer’s home or business.